Job of the Week: Work for Make it Ealing as a Business Support Officer
By Dimitris Kouimtsidis
26th Aug 2021 | Local News
THIS WEEK has seen the return of indoor dining and we are another step closer to the lifting of all restrictions.
Now could be the perfect time to look for a new job and our Jobs Section is the perfect place for you to start, full of exciting vacancies in the local area.
Our top pick for this week is working as a Business Support Officer for Make it Ealing in Ealing Broadway.
Role Description
The Business Support Officer's role is to liaise and build relationships with businesses in the Business Improvement District (BID) area.
The objective is to ensure all BID levy-paying businesses know the BID's benefits and who to contact if they have concerns.
The business support officer will work alongside the CEO and Ranger team to support BID businesses, engage the consumer, increase footfall, and initiate fun and digital chatter to encourage loyalty for our diverse and ever-changing High Street.
Responsibilities
• Visit Businesses regularly to update them on BID matters, benefits, and projects.
• Collect the contact information of day-to-day business managers, area managers, marketing departments and head office.• Collect offers from businesses and post them on the website.
• Collects job vacancies and post on the website.• Collect event and activity information and post on the website.
• Ensure Make it Ealing are following all BID businesses on social media, comment and support their activities.• Keep Facebook, Twitter and Instagram updated, with original posts and re-posting
• Stay abreast of BID data, new refurbishments, planning applications and what is happening in the town.• Provide creative input and suggestions for projects and events that can enhance the town's perception and encourage footfall.
• Work with the CEO, team members and the Board to deliver the projects outlined in the business plan 2021-22.• Follow up on day-to-day issues highlighted by the rangers or First Mie or the BID's Pest Control services.
• Take notes at a weekly staff meeting where all members can express creative ideas, concerns or issues that may impact the town's image or drive footfall.• Collect gossip and news for use in the newsletter and on the website.
• Take photos of businesses, great looking shop windows, planters in bloom.• Learn how to use the website and database and resize photos.
• Be familiar with all the applications of Microsoft Office 365 and understand how to read and create spreadsheets.• The Business Support Manager will be responsible for their email box and all emails in the info box.
• All staff must wear BID branded outerwear to identify themselves to businesses during working hours.Expected Behaviours
• Confident, proactive, hardworking, and a professional individual.• Treats everyone equally.
• Understand confidentiality and how to report appropriate feedback.• Self-starter and self-motivator.
• Able to adjust to various levels of pressure and share concerns.• Willing to learn new skills and tools.
• Work to a high standard and always strive to improve. The role is full-time working 37.5 hours per week, with a salary of £24,000-26,000 depending on experience. Deadline for applications is June 14.
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