News in Ealing

Damning findings by Housing Ombudsman for London Borough of Ealing. (Image: Mandy Goldberg/Flickr)

The Housing Ombudsman has reported 'severe maladministration' by the London Borough of Ealing's complaint handling after a resident experienced lengthy and frustrating delays getting a response to her complaint.

The damning findings published yesterday held the landlord, London Borough of Ealing, accountable for severe maladministration in its response to an Ealing resident's reports about water coming into her flat and the repairs carried out.

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