Acton Main Line station renovated with new ticket hall and step-free access
By Dimitris Kouimtsidis
26th Aug 2021 | Local News
ACTON Main Line has become the latest TfL Rail station to undergo a renovation and now has a new ticket hall, along with step-free access to and from platforms.
In preparation for the launch of the Elizabeth Line next year, Network Rail has transformed the station – which was originally opened in 1868 – by building a spacious new ticket hall that also includes gateways, along with lifts serving both platforms.
There are also improved platform waiting shelters, lighting, signage and customer information screens.
Work around the station to improve the local urban realm was carried out by Ealing Council last year, delivering improvements to the public highway and pedestrian areas.
Works at both Ealing Broadway and West Ealing stations are also due to be completed shortly, with new, expanded ticket halls opening, which will provide more space for customers.
Newly-built lifts will provide step-free access to all platforms, including to both District and Central lines at Ealing Broadway.
The two stations will also have enhancement works taking place to improve the local urban realm, including some road reconfigurations and widened pavements.
Julian Bell, Leader of Ealing Council said: "An improved ticket hall and step free access to Acton Main Line is great news for local commuters as we prepare for the arrival of the Elizabeth Line to the station.
"West Ealing and Ealing Broadway will also see significant enhancements to the stations in the near future, creating further space and greater access from platform to street for commuters.
"We will continue to work alongside our partners TfL and Network Rail to improve and enhance local transport facilities across the borough as we move towards the lifting of COVID-19 restrictions in the coming months."
Rail Minister Chris Heaton-Harris said: "These upgrades at Acton Main Line have provided this 150-year-old Victorian station with a new lease of life.
"Most notably, the station now has step-free access from street to platform for the first time ever, a much-needed upgrade that will significantly improve services for passengers in preparation for services to start on the Elizabeth Line next year."
Heidi Alexander, Deputy Mayor for Transport, said: "I'm really pleased that step-free access is now in place at Acton Main Line and will be in place shortly at West Ealing and Ealing Broadway stations.
"When lockdown eases in the coming months and more Londoners return to the transport network, these improvements will make public transport more accessible and make a huge difference to many people's everyday lives, especially for disabled people, older people and those with young children."
Howard Smith, TfL's Chief Operating Officer, Elizabeth Line, said: "These vital improvements mean Acton Main Line is ready for future Elizabeth Line services.
"Station improvements at West Ealing and Ealing Broadway such as new lifts for step-free access will soon follow, not just providing step-free access for TfL Rail customers but also for those using the District and Central lines."
Tim Ball, Elizabeth Line director at Network Rail said: "Acton Main Line is one of nine stations that we are completely transforming as part of our preparation for the Elizabeth Line.
"The new facilities are a massive improvement for passengers using the station – the new ticket office is light and airy and for the first time in its 152 year history, the station is now fully accessible, with lifts providing step-free access from street level to platforms."
John Deery, Project Manager for GRAHAM, who carried out the construction on behalf of Network Rail, said: "We're pleased to have completed the upgrades to this historic and popular station, which will undoubtedly improve the passenger experience for years to come.
"These modern ticketing and step-free access facilities will provide greater comfort and convenience for passengers in anticipation of the Elizabeth Line opening and will ensure the station is well prepared for increased usage once restrictions are lifted."
This comes after last month's announcement that Hanwell station will be removed from the Heritage at Risk Register following extensive renovation works.
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